ES Demo · Real automation

Lead capture
automation flow

This is the exact system we install for dental clinics and medical offices. It runs 24/7 with no manual intervention.

Case: Dental clinic with an active Instagram but no follow-up system. Losing ~12 leads/month due to late responses.
Full flow — from lead to confirmed patient
📥
Trigger

Lead fills out the form

The visitor arrives at the landing page from Instagram, Google or an ad. They fill in a form with name, WhatsApp and treatment of interest.

Formspree LumusLabs Landing Page
⚡
Immediate action — <30 seconds

Auto-reply via WhatsApp

In under 30 seconds, the lead receives a personalized automatic message with their name.

Hi [Name] 👋 We received your inquiry about [treatment]. We're Dental Lumens Clinic. One of our specialists will contact you within the next 2 hours to schedule your free diagnostic appointment. In the meantime, you can view our treatments at: [link]
Make WhatsApp Business API
📩
Parallel action

Internal clinic notification

The clinic receives an email and CRM notification with the lead's full details, treatment of interest and a direct call link.

Make Gmail / Notion CRM
⏳
Wait

Lead books an appointment

The clinic contacts the lead and books the appointment. If using Calendly, the system automatically detects the booking and triggers the next step.

Window: 0–24 hours
Calendly Make (booking detection)
📅
Automatic confirmation

Appointment confirmation message

Upon booking, the lead automatically receives the date, time, address and everything they need to know for the appointment.

✅ Appointment confirmed, [Name]! 📅 [Day], [Time] 📍 Corrientes Ave. 1234, Floor 3, Buenos Aires 🩺 Please bring your ID and health insurance card (if applicable). To reschedule, just reply to this message.
WhatsApp Business API
🔔
24h before appointment

Automatic reminder

The day before the appointment, the lead receives a reminder. Reduces no-shows by ~60%.

Hi [Name], just a reminder of your appointment tomorrow at Dental Lumens Clinic. 📅 [Time] · 📍 Corrientes Ave. 1234 If you can't make it, let us know so we can free up the slot: [reschedule link]
Fires: 24h before appointment
Make WhatsApp Business API
📬
Alternative branch — Lead didn't book

3-day follow-up

If the lead doesn't book within 3 days, an automatic recovery sequence is triggered.

Hi [Name], did you get a chance to check our info on [treatment]? We have appointments available this week for a free diagnostic consultation. Would Thursday or Friday work for you? 🦷
Fires: +3 days if no booking
✅
Result

Patient attended and in CRM

The lead is recorded in the CRM with their full history: entry date, treatment inquired, appointment status and next suggested follow-up.

Notion CRM Google Sheets (alternative)

Typical results after 30 days

-60%
No-show reduction
3x
Leads converted vs. before
0h
Manual time per lead
24/7
System runs on its own

Want this system for your business?

We set it up in 2 weeks. Included in the Pro package ($750 USD).

Request free audit →